HOW LONG DOES DELIVERY TAKE AND HOW MUCH WILL IT COST?
Delivery normally takes 1-5 working days. Please note this is only an indication as the delivery times will vary between countries.
The International shipping rate is adjusted based on your delivery country.

HOW MUCH DUTIES AND TAXES WILL I HAVE TO PAY?
Products shipped worldwide may be subject to charges imposed by local legislation. Therefore the recipient of the products is responsible for all customs and import duties needed for the export of their goods. Any additional taxes, fees, levies, or other charges necessary to clear package through customs will also be paid in full by the recipient. Unfortunately, we have no control over these charges and cannot predict what they may be. As a result we will be unable to advise or provide any assistance on these processes; we can only recommend you contact your local customs office for further information. Orders made in EU are tax free.

WHICH SIZE SHOULD I CHOOSE
You will find a link to a size conversion chart on every product page, to help you convert international sizes.
If you need more help, our customer care team can answer all your questions regarding the items fit: please use the Contact Us section of the website to get in touch with us.

Can I edit/cancel my order or change my address?

If you do wish to change or cancel your order, please send an email to info@mateyaneira.com within 6 hours after the order has been placed. 

How much is shipping? 

Shipping costs vary according to your location:

United Kingdom – Free shipping on orders over £300. £15 shipping fee on orders under £300. 

Europe – Free shipping on orders over €300. €15 shipping fee on orders under €300.

Rest of the world -€50 on all orders.

How do I track my order? 

You will receive a shipping confirmation email when your order has been dispatched from our workshop.

Please ensure to leave a mobile contact upon checkout, in order to be easily reached by our Customer Care team and our carrier partner as soon as your parcel is on the way to you.